Frequently Asked Questions

Have questions about painting or exterior cleaning your home?

We’ve answered some of the most common ones below to help you know what to expect, how we work, and how to get the best results — inside and out.

Exterior Cleaning, Painting & Window Cleaning FAQs for Greater Boston, MetroWest & the South Shore

Interior Painting Services FAQs

  • What type of painting services do you offer?

    We specialize in interior painting for walls, ceilings, trim, and doors. Each project includes detailed surface prep and clean, even finishes using high-quality paints suited to your space and needs.

  • Do you offer exterior painting?

    At this time, Water Works focuses on interior painting, but we can connect you with trusted local partners for exterior projects if needed.

  • How do you prepare a room before painting?

    We handle all surface preparation — including patching small holes, sanding, taping, and protecting floors and furniture. Our goal is a clean, professional finish with minimal disruption.

  • Do I need to move furniture or cover anything before you arrive?

    We recommend clearing smaller items and valuables, but we’ll take care of covering floors and furniture with clean drop cloths and plastic sheeting before painting begins.

  • How often should I repaint the interior of my home?

    Most interior walls benefit from a fresh coat of paint every 7 to 10 years, depending on the room and level of use. High-traffic areas like kitchens, hallways, and kids’ rooms may need repainting sooner — about every 3 to 5 years — to keep surfaces looking clean and well-maintained. Bedrooms and living rooms typically last longer if high-quality paint and proper prep are used.

Exterior Cleaning FAQs

  • What’s the difference between pressure washing and soft washing?

    Pressure washing uses high-pressure water to clean hard surfaces like driveways, patios, and walkways. Soft washing uses low pressure and eco-friendly cleaning solutions to safely remove dirt, mold, and algae from siding, roofs, and other delicate surfaces without causing damage.

  • Will soft washing damage my siding, roof, or paint?

    No. Soft washing is designed to be gentle yet effective, safely removing grime and mildew without stripping paint or harming your home’s exterior surfaces.

  • Are your cleaning solutions safe for my landscaping and pets?

    Yes. Water Works uses biodegradable, plant- and pet-safe cleaning products and takes extra precautions to protect your property. Nearby shrubs and gardens are pre-wet and rinsed before and after treatment to prevent damage, and we make sure outdoor areas are safe for pets once the cleaning is complete.

  • How often should I have the exterior of my home or business cleaned?

    Most properties benefit from professional exterior cleaning once a year to prevent buildup and protect surfaces. Homes in shaded, coastal, or high-traffic areas may need more frequent service to keep mold, mildew, and salt residue under control.

  • How long does a typical job take?

    Most residential projects are completed in a single day. During your estimate, we’ll provide a clear timeline based on the size and type of surfaces being cleaned.

  • How much does soft or pressure washing cost?

    Pricing depends on your property’s size, surface types, and level of buildup. Water Works provides free, no-obligation in-person estimates and offers competitive rates for homeowners and businesses across Greater Boston, MetroWest, and the South Shore.

  • Do I need to be home during the cleaning appointment?

    Not necessarily. As long as we have access to water and the areas being cleaned, you don’t need to be home. Many clients schedule service while they’re at work and return to a freshly cleaned property.

  • Can you remove tough stains like rust, oil, or paint?

    In many cases, yes. Specialized cleaning agents can treat stains on driveways, walkways, and concrete surfaces. We’ll inspect the area and discuss the best treatment options during your estimate.

Window Cleaning FAQs

  • Do you clean both interior and exterior windows?

    Yes — we offer full-service window cleaning for both inside and outside glass, including sills, screens, and glass doors.

  • What’s included in a typical window cleaning?

    Our process includes hand-washing or squeegee cleaning of glass surfaces, wiping frames and sills, and rinsing screens for a streak-free finish.

  • How often should I have my windows cleaned?

    Most homeowners schedule window cleaning once or twice a year, typically in spring and fall. It’s also a great add-on to your interior painting or exterior cleaning service.

  • Are your cleaning products safe for glass and trim?

    Yes. We use professional-grade, ammonia-free cleaning solutions that are safe for both glass and painted surfaces.

General FAQs

  • Are you insured?

    Yes. Water Works is fully insured for residential and commercial work, so your property is always protected. License information available upon request.

  • What areas do you serve?

    Water Works proudly serves homeowners and businesses throughout Greater Boston, MetroWest, and the South Shore, including Newton, Brookline, Wellesley, Needham, Dover, Dedham, Westwood, Natick, Framingham, Quincy, Milton, Braintree, Weymouth, Hingham, Cohasset, Norwell, Hanover, Scituate, Duxbury, and surrounding communities.

How can I get a quote?

Fill out this form, or call or text us at 617-816-2700. We’ll get back to you with in one to two days to schedule an in-person visit to look at your property and provide a free, no-obligation quote.