Frequently Asked Questions

Have questions about exterior cleaning your home?

We’ve answered some of the most common ones below to help you know what to expect, how we work, and how to get the best results.

Exterior Cleaning FAQs for the South Shore

  • What’s the difference between pressure washing and soft washing?

    Pressure washing uses high-pressure water to clean hard surfaces like driveways, patios, and walkways. Soft washing (also called house washing) uses low pressure and eco-friendly cleaning solutions to safely remove dirt, mold, and algae from siding, roofs, and other delicate surfaces without causing damage. We do not use high-pressure washing on siding.

  • Will soft washing damage my siding, roof, or paint?

    No. Soft washing is designed to be gentle yet effective, safely removing grime and mildew without stripping paint or harming your home’s exterior surfaces.

  • Are your cleaning solutions safe for my landscaping and pets?

    Yes. Water Works uses biodegradable, plant- and pet-safe cleaning products and takes extra precautions to protect your property. Nearby shrubs and gardens are pre-wet and rinsed before and after treatment to prevent damage, and we make sure outdoor areas are safe for pets once the cleaning is complete.

  • How often should I have the exterior of my home or business cleaned?

    Most properties benefit from professional exterior cleaning once a year to prevent buildup and protect surfaces. Homes in shaded, coastal, or high-traffic areas may need more frequent service to keep mold, mildew, and salt residue under control.

  • How long does a typical job take?

    Most residential projects are completed in a single day. During your estimate, we’ll provide a clear timeline based on the size and type of surfaces being cleaned.

  • Do I need to be home during the cleaning appointment?

    Not necessarily. As long as we have access to water and the areas being cleaned, you don’t need to be home. Many clients schedule service while they’re at work and return to a freshly cleaned property.

  • Can you remove tough stains like rust, oil, or paint?

    In many cases, yes. Specialized cleaning agents can treat stains on driveways, walkways, and concrete surfaces. We’ll inspect the area and discuss the best treatment options during your estimate.

  • Do you offer house washing on the South Shore?

    Yes, we provide house washing (soft washing) for siding and exterior surfaces across the South Shore. It’s a safe, effective way to remove dirt, algae, and mildew without damaging exterior materials.

General FAQs

  • Are you insured?

    Yes. Water Works is fully insured for residential and commercial work, so your property is always protected. We’re happy to share proof of insurance with your estimate.

  • What areas do you serve?

    Water Works proudly serves homeowners and businesses throughout the South Shore of Massachusetts, including: Abington, Braintree, Bridgewater, Brockton, Canton, Cohasset, Duxbury, East Bridgewater, Halifax, Hanover, Hanson, Hingham, Holbrook, Hull, Kingston, Marshfield, Milton, Norwell, Pembroke, Plymouth, Quincy, Randolph, Rockland, Scituate, Stoughton, Walpole, West Bridgewater, Weymouth, Whitman and surrounding communities.

How can I get a quote?

Fill out this form, or call or text us at 617-816-2700. We’ll get back to you with in one to two days to schedule an in-person visit to look at your property and provide a free, no-obligation quote.