Privacy Policy

Effective as of October 20, 2025

Water Works Pressure & Soft Washing (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, and protect information when you visit our website www.waterworksma.com, contact us, or use our services.

Information We Collect

When you visit our website or contact us, we may collect certain types of information, including:

  • Information you provide directly – when you fill out a contact form, request a free estimate, or communicate with us by phone or email. This may include your name, address, phone number, and email address.

  • Automatically collected information – such as your IP address, browser type, device information, and site-usage details collected through analytics tools (for example, Google Analytics).

Cookies and Tracking Technologies

Our site may use cookies or similar tracking technologies to enhance your experience, analyze website traffic, and improve performance.

You can disable cookies through your browser settings at any time.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free estimates

  • Schedule and manage service appointments

  • Improve our website and customer experience

  • Send occasional updates or promotions (if you opt in)

  • Maintain business and service records as required by law

Email and Communication Policies

If you contact us through our website or by email, we may retain your message and contact details to respond to your inquiry.

We do not sell or share email addresses with third parties.

Marketing emails will always include an unsubscribe link in compliance with the CAN-SPAM Act.

Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers — such as scheduling, payment, or website-hosting platforms — only as needed to operate our business.

We may also disclose information if required by law or to protect our legal rights.

How We Protect Your Information

We take reasonable steps to safeguard your personal information, including using secure, reputable third-party tools and SSL encryption where applicable.

However, please note that email and online communication are not entirely secure; avoid sending sensitive personal details by email.

Links to Other Websites

Our website may include links to external websites (such as social media pages).

We are not responsible for the privacy practices or content of those third-party sites.

Children Under the Age of 13

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If we learn that we have received personal information from a child under 13 without parental consent, we will delete it promptly.

Policy Updates

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

You are encouraged to review this policy occasionally to stay informed about how we protect your information.

Contact Us

If you have any questions about this policy, please contact us.